Tuesday, June 30, 2009

Consumer Reports Survey: Top 5 remodeling headaches

YONKERS, N.Y. – June 30, 2009 – Consumer Reports latest poll on home remodeling reveals that over the next 12 months, 54 percent of homeowners plan a remodeling project, and nearly two-thirds (65 percent) plan to do at least some of the work themselves. The most popular types of work include painting (56 percent), designing (39 percent) and flooring (34 percent).

The recent economic downturn has forced 67 percent of homeowners to rethink their plans, with the biggest changes including doing work themselves (42 percent), fixing or sprucing up what they already have (39 percent) and remodeling in phases (36 percent). The biggest reason consumers are cutting back on remodeling is because they simply do not have the money (42 percent).

Funding for home remodeling stems from a variety of places, but two out of three homeowners (66 percent) support their projects with their savings. Others plan to cut back on travel and entertainment (29 percent), while one out of five (21 percent) is using a home equity or other loan.

Ninety-one percent of homeowners have already gotten their hands dirty with either a repair or remodeling project. But not all repairs or remodeling projects went smoothly for DIY respondents, with over one third (34 percent) having at least one regret stemming from trying to fix a broken appliance, installing tile, floors or cabinets.

“Whether homeowners are venturing into a project themselves or plan to hire a professional, you need to lay out a budget, decide what you want most at the end of the project – and decide what you can live without,” says Bob Markovich, senior home editor at Consumer Reports. “The more homeowners know what they’re getting into, the more money they’ll save.”

According to the poll, the most popular remodeling projects for homeowners are kitchens (19 percent) and bathrooms (17 percent).

Consumer Reports readers’ top 5 remodeling headaches

In another survey, Consumer Reports asked 6,000 readers to reveal what went wrong when they remodeled their kitchens and baths and how much those mistakes added to the overall cost of their projects. Here’s how to avoid their mistakes:

1. Don’t rush in. Changing plans midstream is the most common and costliest remodeling gaffe, adding $1,500 to kitchen projects and $650 to bath remodels.

2. Prepare for the unexpected. There’s a lot going on behind the walls. Unexpected water damage was an issue with 17 percent of bathroom remodels, while structural problems caused headaches for 10 percent of kitchen projects.

3. Don’t chase the low ball. Contractors are lowering profit margins due to the tight market, but they often make up their costs in labor or other areas. Homeowners who opted for the lowball bid ended up spending a median of $1,500 extra for labor on their kitchens and $1,000 extra on their bathrooms. Don’t sign a contract with a lot of open-ended amounts for products and materials – called “allowances,” in contracts.

4. Get the paperwork in order. Have the contractor attach copies of his up-to-date license, insurance and workers’ compensation policies to the written contract. He should also get permits and provide a lien waiver when the job is done to keep suppliers from contacting the homeowner for unpaid bills.

5. Focus on the boring stuff. Lighting and trashcan placement are not much fun, but they’re critical to the process. The proper exhaust fan prevents mildew in baths and vents odors in kitchens, but homeowners tend to concentrate on countertops, flooring and cabinets rather than technical installations.

The Consumer Reports National Research Center conducted a telephone poll of a nationally representative probability sample of telephone households; 1,002 interviews were completed among adults aged 18-plus. The margin of error is +/- 3.2 percent points at a 95 percent confidence level.

© 2009 FLORIDA ASSOCIATION OF REALTORS®

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